How To Run A Rubber Roofing Business Effectively

Some EPDM installations are ideal for DIY enthusiasts, but a professional contractor is required for many installations. This is where your roofing company comes in. Here, we will provide some of the best tips on how best to run your EPDM roofing business along with how your team can perform procedures to a professional standard.

You might be under the assumption that a simple set of basic tools is sufficient to install a rubber roof to a professional standard, but you should also remember that it also requires knowledge, skills, and patience. If your contractor teams are unable to get even the basics right, you will end up not only losing both valuable materials and money but also the reputation of your business eventually.

1.      Provide Proper Training

Training is one of the most important factors, if not the most important factor when it comes to any roofing business. Even the most experienced and qualified roofers always need to keep up their training and professional development, which means that training isn’t just for those that have recently joined the industry

Having properly-trained staff not only helps boost the reputation of a business but also the development of your staff, ensuring that they undertake the installation process to the highest possible standard. Training also helps avoid potentially dangerous or damaging performance issues or any accidents that may occur if staff are aware of the risks and undertrained.

2.      Invest in a Leaf Blower

Flat roofs need to be clear from any debris or rubbish before any work can be done. Investing in a leaf blower can help you save both resources and time. Leaf blowers tend to be far more effective than manual brooms and will help you save much more time. It is particularly useful if there’s a lot of surface area, with significant amounts of dust, debris, or rubbish.

3.      Have Enough Resources

Your team always needs to be equipped with an adequate supply of materials to complete any roofing installation that you take on to professional quality no matter the job. Find the ideal pipe seals for quick and easy flashing. When working on projects, it’s always easy to replenish your supplies from a business float of products.

While most retailers offer fast delivery, there’s always a chance for delays in ordering or transportation so it is important to be prepared. The last thing you want is a half-finished job or having multiple projects to complete because you were not prepared with the right quantity of materials.

4.      Have Professional Contracts and Quotes System

You need to provide your clients with an accurate and professional quote and contract before you get started on any roofing project. Contracts should protect your client as well as business. The contract needs to outline timescales, payment information, and what should be done if and when something goes wrong or a customer needs to make a complaint.

5.      Provide Great Customer Service

It might sound obvious, but taking pride in your work extends to your customer service. The roofing industry is full of stories of poor workmanship and poor practice with regards to customer service, so you want to ensure that your business doesn’t fall in line with such companies.

The ability of businesses to communicate professionally with customers is key to building a strong relationship and reputation with clients. Great customer care is important and it definitely pays off to pay attention to the needs, worries, and concerns of your clients.

 Guest Contributor: Arslan Hassan